Selection, Implementation, Service & Support
We help your medical practice through all the steps to ensure your EHR system helps you thrive.
EHR Implementation Services
- Advise on selecting the EHR/Practice Management Solution that best suits the practice
- Plan and oversee the successful implementation of all EHR software and hardware
- IT Infrastructure design, system setup and connectivity including LAN, WAN and desktop clients
- Ensure that EHR software and hardware implementation requirements are communicated and understood by practice management staff.
- Establish implementation processes that will enable the practice to integrate a EHR software into their business processes and medical services with minimal disruption.
- Establish EHR software and hardware implementation timelines with vendor and coordinate with practice. Plan and Coordinate the activities with the practice.
- Execution of IT infrastructure Site Network Readiness Assessment activities specific to the EHR software & hardware implementation.
- Ensure that appropriate mitigation or contingency plans are in place for any major issues; escalate as required.
Post Implementation Support Services
- Optimize the use of IT resources for the practice and identifying when external third-party support is required.
- Ongoing management of the Health Information Technology (HIT) infrastructure.
- IT infrastructure support and optimization as needed
- Automated, offsite data backup service (seamless, secure data backup)